1. ADR-平均每日房价(Average Daily Rate)
2. ARR-平均房价(Average Room Rate)
3. B2B-商业对商业(Business to Business)
4. B2C-商业对消费者(Business to Consumer)
5. CRS-中央预订系统(Central Reservation System)
6. CRM-客户关系管理(Customer Relationship Management)
7. EBITDA-息税折旧及摊销前利润(Earnings Before Interest, Taxes, Depreciation and Amortization)
8. F&B-餐饮服务(Food and Beverage)
9. GOP-政府运营费用(Gross Operating Profit)
10. KPI-关键绩效指标(Key Performance Indicator)
11. OTA-在线旅行社(Online Travel Agency)
12. PMS-酒店管理系统(Property Management System)
13. RFP-请求掏荐书(Request for Proposal)
14. RevPAR-每可用房间收益(Revenue Per Available Room)
15. ROI-投资回报率(Return On Investment)
16. ROR-经理回报率(Return On Revenue)
17. TRevPAR-总收入每可用房间收益(Total Revenue Per Available Room)
18. TRevPAM-每可用房间毛收入(Total Revenue Per Available Room)
19. VR-视觉实境(Virtual Reality)